Success Story

The digital journey of Novid20

Ein Mann in Brille lacht zusammen mit einer Frau im Hintergrund

Overview in 30 seconds

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About the project

Salesforce Sales Cloud as the basis for customer and project management in over 40 countries. Excellent traceability of all activities between partners, supporters and even other market participants. 

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Requirements

  • Short implementation time 

  • Global data structure 

  • Integration of complex master data 

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Customer benefits

  • Increasing the productivity of employees

  • 360-degree view of all customer, partner and project data 

About the project

Why Salesforce & Salesfive

The nonprofit organization NOVID20 was founded in March 2020 and is developing technical solutions to break Covid-19 chains of infection. 

With Salesforce as the CRM system, it is now possible to work in a structured and cooperative manner. As part of the partnership with Pledge 1% and Salesforce.org, we naturally supported NOVID20 with our consulting and implementation services free of charge. 

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The result

Salesforce by Salesfive

  • Implementation of the Sales Cloud as part of the NPSP 

  • Efficient management of leads, contacts, opportunities and accounts 

  • Email integration to collaborate on projects from anywhere 

  • Overarching account structure developed to manage multiple contacts and projects 

Advantages for Novid20

Intuitive lead management: every person who wants to contact NOVID20 is automatically stored in the system 

  • Send emails from Salesforce and automatically store them in the system according to context 

  • Automated project flow enables consistent 

  • Documentation of all measures 

  • Fast and efficient task management 

  • This is what Dr. Lothar Stadler, Head of Partners, NOVID20, says: 

Thanks to Salesfive, we now have the perfect overview of all important contacts, tasks and processes. We have more time for our mission, can drive it forward and help reduce the spread of Covid-19. 

Success stories start at this point

You want to build on the success of Novid20? Then let's talk!