The energy sector is undergoing a profound transformation: decarbonization, volatile markets, rising customer expectations, and increasing regulatory pressure call for well-designed digital solutions. Meet our experts at the EVU Process & IT Days on 6 and 7 May 2026 (event: 5–7 May).

Our team will be on site to demonstrate how energy utilities can systematically advance their digital transformation—with our proven Salesforce template for municipal utilities. The focus is on efficient, end-to-end processes: from a 360-degree customer view and case management to self-services, integrated system landscapes, and AI-enabled automation.

Don’t miss our joint presentation with Energieversorgung Oberhausen on 7 May, 14:55–15:20:

“Building Knowledge as the Key to an AI-Powered Service Future”

Jonida Kopper, Director at Salesfive, and Stephanie Hellersberg, Digital Manager and Salesforce Project Lead at Energieversorgung Oberhausen, discuss the need for structured knowledge management in Salesforce and the development of a central knowledge base as the foundation for efficient agent support, self-service offerings, and AI-powered, automated responses.

Discover proven best practices, connect with our experts, and gain fresh insights for your digitalization roadmap. Meet us on site—or secure your personal consultation appointment today.