Salesforce Nonprofit Cloud
Optimize your nonprofit workflows with Salesforce Nonprofit Cloud. Efficiently manage donor relationships, grant programs, and campaigns to maximize your impact and make your mission more successful.
Salesforce Nonprofit Cloud – the leading CRM for nonprofit organizations
With Salesforce Nonprofit Cloud, you can consolidate donation, program, and relationship management on a single platform. You can manage donor information, project activities, and performance metrics transparently and efficiently – from the initial donation to volunteer assignments to long-term support.
Our experts seamlessly integrate the solution into existing systems such as accounting, member management, or other Salesforce Clouds. This creates an intelligent connection between donation, contact, and program data, giving you a complete picture of your supporters, partners, and target groups. This enables personalized communication, targeted fundraising, and data-driven decisions for greater impact, trust, and lasting relationships.
With features such as program management, outcome tracking, and fundraising management, as well as Einstein and Agentforce, you can automate processes, increase the productivity of your teams, and create a consistent experience for donors, volunteers, and beneficiaries – so that resources go exactly where they are really needed.
Timur Nurdogan
Timur Nurdogan is your expert for the strategic implementation of CRM solutions for nonprofit organizations.
of nonprofit organizations achieve a positive ROI
faster decision-making for teams
faster collaboration for teams thanks to Salesforce
Use Cases
How Salesforce Nonprofit Cloud strengthens your mission
Salesforce Nonprofit Cloud connects organizations, donors, and volunteers on a central platform – impact-driven and data-based. Discover practical, proven use cases that we implement for the nonprofit sector.
Promoting donor loyalty in a targeted manner
Promoting donor loyalty in a targeted manner
Automated thank-you and follow-up processes ensure that donors are contacted according to their previous donation amount or level of engagement. This strengthens your relationship with them and boosts the lifetime value of your supporters.
Monitoring and following up on grant commitments
Monitoring and following up on grant commitments
A funding agreement has been approved, but payment is still pending? The CRM automatically reminds you of amounts due and follows up. This helps you avoid liquidity shortfalls and keeps your planning on track.
Increasing conversion in a targeted manner
Increasing conversion in a targeted manner
You can manage interested parties, newsletter subscribers, or previously inactive contacts centrally in the CRM. Through scoring, for example based on engagement or click behavior, you can automatically prioritize the leads with the highest potential and address them in a targeted manner.
Coordinating and monitoring projects more efficiently
Coordinating and monitoring projects more efficiently
All project contacts, tasks, and activities are mapped in the CRM. This allows you to maintain an overview, track which contact is assigned to which project, and identify early on where action is needed.
Using volunteers strategically
Using volunteers strategically
Register volunteers in the system with their qualifications, availability, and interests. The CRM automatically assigns suitable tasks or assignments, provides information about training courses, and sends reminders about appointments – all in line with availability and skills.
Optimizing campaigns and messaging
Optimizing campaigns and messaging
The CRM system uses data such as donation history, interests, region, or event participation to precisely segment target groups. This allows you to design personalized campaigns with a measurably higher chance of success.
Optimizing fundraising with predictive targeting
Optimizing fundraising with predictive targeting
By analyzing historical donation data, the CRM identifies supporters with high potential. This allows you to target them specifically, reducing your marketing efforts and the cost per donation.
Automating event management
Automating event management
Invitations, registration, confirmations, follow-ups, feedback surveys, or fundraising appeals – the CRM manages all of this automatically. This allows you to increase participant loyalty and the overall success of your events.
Transparent reporting for stakeholders
Transparent reporting for stakeholders
Dashboards and reports provide key figures on donations received, projects, engagement, and costs per supporter. This data supports you in internal management and transparent communication.
Customer Stories
Successes that strengthen nonprofit organizations
Our customers benefit from our combination of technological expertise and deep understanding of the challenges faced by nonprofit organizations. Discover how we use Salesforce to make fundraising, program management, and donor relations more effective.
Services
Our services for the Nonprofit Cloud
Salesfive offers a complete range of services for Salesforce Nonprofit Cloud – from the initial idea to implementation and user training. The focus is on strengthening your impact in the long term.
Process and technology consulting
We analyze your processes, identify potential for improvement, and develop a clear digital strategy for greater efficiency, transparency, and donor loyalty – so that your organization can optimally fulfill its mission.
License distribution
We advise you on the appropriate licensing models and take care of your licenses for Salesforce Nonprofit Cloud. We keep an eye on costs and benefits to achieve the greatest possible added value for your organization.
Implementation and integration
Our certified experts seamlessly implement and integrate Salesforce Nonprofit Cloud into your existing system landscape. We stay as close to the standard as possible to ensure scalability and sustainable use.
Individualization
If your requirements go beyond the standard, our team develops custom extensions – so that the Nonprofit Cloud fits your processes and requirements perfectly.
Managed services
Upon request, we can take care of the administration, customization, and operation of your CRM system. While your platform runs smoothly, you can focus fully on your mission and the people behind your organization.
Training
Our Academy trains your team in the use of the Nonprofit Cloud with practical individual and group training courses. The training courses impart knowledge and application skills – regardless of whether you are currently carrying out a project with us or not.
Salesforce CRM platform
Stronger in combination with other clouds
Donation management, volunteer coordination, program management: The Nonprofit Cloud unlocks its full potential through its close connection to the entire Salesforce platform.
Integrations
Seamlessly connected to your core systems
We integrate Salesforce Nonprofit Cloud into your existing IT landscape and connect donor, member, and program data. This allows you to automate processes, obtain consistent information, and create personalized support and service experiences – for long-term impact and lasting relationships with your supporters.
FAQ
You have the questions – we have the answers
We know that digitization projects can be complex. That’s why we’ve compiled and answered the most frequently asked questions for you.
Salesforce Nonprofit Cloud is a CRM solution developed specifically for nonprofit organizations. It combines all important processes such as fundraising, program management, donor communication, and performance measurement on a central platform. This allows organizations to keep track of their work, relationships, and successes.
The Nonprofit Cloud enables NGOs and NPOs to work more efficiently, manage donations in a targeted manner, and strengthen contact with supporters. It improves transparency, facilitates reporting, and ensures that donors can see exactly what difference their contributions are making.
The most important features of Salesforce Nonprofit Cloud include donation and fundraising management, program and case management, performance measurement, volunteer coordination, and grantmaking.
In addition, the platform offers powerful automation, AI features, reports, and integrations with other tools.
A CRM system helps you consolidate all your data in one place, automate processes, and maintain long-term relationships.
This enables organizations to use their resources more effectively, reduce running costs, and better track their impact – ultimately leading to greater trust and a bigger impact.
The price for Salesforce Nonprofit Cloud varies depending on the edition – based on the range of functions, the number of users, and your individual requirements. Additional costs are incurred for consulting, implementation, and customization.
Through Salesforce’s Power of Us program, eligible organizations receive the first ten user licenses free of charge. We would be happy to work with you to determine whether your organization is eligible for funding and which Cloud edition best suits your goals.
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