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Full visibility into your MuleSoft Flows

Our nJAMS solution extends MuleSoft with end-to-end process visibility, payload context, and root cause analysis. This enables your team to identify correlations faster, reduce analysis effort, and stabilize critical integrations.

nJAMS, because business processes must not be a black box

MuleSoft is a powerful integration platform. But as the number of APIs, flows, workers, and connected systems grows, operational complexity increases as well. Standard tools may provide status, metrics, dashboards, and logs—but they don’t answer the critical question: where exactly is the business process stuck, which data is affected, and why?

This is exactly where nJAMS comes in. The solution captures execution data directly from your Mule flows, visualizes the lifecycle of individual transactions, and links technical workflows with business context. The result is a reliable, searchable view of real process flows with robust analysis and reporting capabilities.

Technical teams in operations, development, and quality assurance benefit from this just as much as stakeholders at the management level. They gain transparency into how reliably integration processes run, where risks arise, and how efficiency, performance, and controllability can be improved sustainably.

Abdelghani Faiz is your contact person for nJAMS
Managing Director

Abdelghani Faiz

Do you have questions about nJAMS? My team and I will be happy to help you. Please contact me.

Your benefits with nJAMS

Greater clarity. Lower costs.

nJAMS turns transparency into a real lever for efficiency and stability. Analysis and response times are significantly reduced—in practice, by up to 90% lower MTTR. At the same time, manual effort decreases across development, testing, support, and operations. This reduces development and testing costs by up to 10%, and support and maintenance costs by up to 20%.

Less risks

The process-centric perspective enables proactive notifications with business context—not just technical error messages. This allows you to intervene in a targeted way, minimize risks early, and avoid impacts on customers or downstream processes.

Higher Performance

nJAMS relies on events and transaction data from ongoing integration operations, rather than continuously tracing at code level. Transaction reports provide tangible starting points for optimization—both for individual issues and for structural scalability limits.

More automation

Instead of manually consolidating log files, teams gain an end-to-end, visual view of process instances and dependencies. This measurably reduces coordination, analysis, and support effort.

Better decisions

nJAMS combines technical execution with business process context. This provides the basis for managing SLAs more effectively, optimizing processes in a targeted manner, and grounding transformation or AI initiatives in reliable data.

Differentiation

Why nJAMS Monitoring Is a Valuable Addition

Monitoring solutions such as Anypoint Monitoring or Splunk and nJAMS pursue the same objective: ensuring the stable and reliable operation of your integrations.
Traditional tools primarily view integrations from a technical perspective—via logs, metrics, APIs, and infrastructure.nJAMS complements this view with the actual executed end-to-end process. This makes it visible how transactions flow through your MuleSoft landscape, which data is affected, and where business processes get stuck. This creates an operational process view that is essential for root-cause analysis, SLA management, and business transparency.

Would you like to see for yourself what nJAMS can do?

We would be happy to show you in a short demo how you can monitor and optimize your processes with nJAMS.

User

Added value for IT and the business

nJAMS provides the precise transparency, controllability, and relief that different roles need in day-to-day operations—from operational error analysis to the strategic management of integration and transformation initiatives.

Integration Manager

Integration Manager

Integration Manager

Faster root cause analysis, clear visualisation, drill-down into process and usage data, and full-text search across relevant process information.

MuleSoft Platform Owner

MuleSoft Platform Owner

MuleSoft Platform Owner

More control over production integrations, early detection of deviations, and proactive response to SLA-relevant events.

IT Manager

IT Manager

IT Manager

Reduction of support, maintenance, development, and testing costs through greater transparency and fewer manual analysis steps.

Transformation Manager

Transformation Manager

Transformation Manager

Sustained transparency before, during and after transformation projects, ensuring process changes are traceable and can be actively managed.

Use Cases

Use cases in practice

Whether migration, operations, or AI support: nJAMS delivers transparency wherever integration is business-critical.

Operate MuleSoft processes reliably

Operate MuleSoft processes reliably

Track business-critical transactions across your shop, CRM, ERP, and other systems, and immediately identify where a process stalls or fails.

Secure migrations and transformations

Secure migrations and transformations

nJAMS creates transparency before, during and after transformation projects and helps to make new process flows traceable and manageable.

Manage distributed deployments transparently

Manage distributed deployments transparently

Especially in hybrid environments, nJAMS provides a unified view of actual process execution across cloud, on‑premises, and hybrid setups.

Enable data-driven optimization

Enable data-driven optimization

Provide process context, status information, and relevant domain data in a targeted manner, creating a solid foundation for analytics, automation, and AI initiatives.

FAQ

The most frequently asked questions about nJAMS

Here we provide answers to the most frequently asked questions about the nJAMS integration solution.

nJAMS is a process intelligence solution for integration processes. The solution provides transparency into how processes actually run between connected systems and helps teams identify and manage errors, delays, and instabilities faster and more effectively.

Anypoint Monitoring primarily monitors performance, infrastructure, APIs, metrics, and logs. nJAMS complements this view with end-to-end process traces, payload context, business logic alerting, and deep visibility directly into Mule flows.

nJAMS is designed for complex MuleSoft integration landscapes and can be used in cloud, on-premises, and hybrid scenarios.

nJAMS automatically correlates data across various MuleSoft workers and external systems. This makes root causes visible faster and significantly reduces MTTR.

nJAMS must be configured for your IT landscape and is then ready for use. As a rule, no changes to the existing application code are required.

Yes. nJAMS supports not only production operations, but also development and testing—for example through visibility into flows and payload inspection. The replay functionality also supports functional, performance, and unit testing of integration processes or API chains.

The specific pricing for nJAMS depends on your use case and the requirements of your MuleSoft landscape. We would be happy to discuss the right configuration with you and provide an individual quote.

We support you with the introduction and setup of nJAMS in line with your specific requirements and your MuleSoft landscape.
This includes, in particular, configuration, technical integration, and the design of an operations-ready setup tailored to your needs. In addition, we also offer full operations of your MuleSoft environment.

nJAMS is designed for enterprise use. This includes differentiated role and authorization concepts as well as granular protection of sensitive payload data. Confidential content can be protected via data masking.

For nJAMS customers

Quick access to Support and Downloads

Are you already using nJAMS in your organization? Here you’ll find everything you need for ongoing operations, from software updates to direct support.

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