Redi School: Salesforce as a digital academy
Success Story
The project
The ReDI School of Digital Integration was launched in Berlin in 2016 with an important mission: to accelerate the integration of refugees through digital education. Meanwhile, the team consists of almost 50 employees who are working with various partners (Deutsche Bahn Stiftung, Coca-Cola Foundation, etc.) and at different locations to advance this mission.
With the Education Cloud, ReDI School can bring all your stakeholders together on one platform: a virtual, connected campus with a unique learning experience!
The collaboration with Salesfive already existed before the project. And since it has always been productive and smooth, they started the next project together.
Technology
This technology was used
Systems are only as good as the technology behind them. That’s why we rely on modern solutions from the Salesforce ecosystem for our customers’ digitization projects. The following technology, among others, was used at ReDI School.
Salesforce Education Cloud
Salesforce Education Cloud helps educational institutions manage and personalize the entire learning lifecycle.
“What we expected from Salesfive was a competent and solution-oriented cooperation with professional consulting based on established solutions. The KPIs speak for themselves – the expectations were exceeded!”
Solution
The project success in detail
Salesforce as a single source of truth: ReDI School coordinates courses, students, teachers and partner companies within a virtual campus, the Salesforce Education Cloud. Successes can not only be better documented, but also maximized!
Requirements
– Dissolution of data silos and creation of a single source of truth
– Digitization of the application process
– Follow-up on fundraising opportunities
– Effective maintenance of the partner network Interaction with the community
– Visualization and tracking of success
Customer benefits
– Reduction in manual time expenditure for more than one-third of teams
– Reduction in time spent on written communication for more than 50 percent of teams
– Acceleration of contact data searches by at least 8.7 percent
Solution
– Implementation of the Education Cloud in the context of salesforce.org
– Consolidate volunteer management, donation overview and application processes into one platform
– Creation of a single source of truth
– User enablement through trainings, workshops and training support: expertise in automation, architecture and Salesforce apps
Advantages for ReDI School
– Automation of manual processes and significant reduction in time spent
– Complete and transparent overview of all sites about learners, teachers, courses, partner companies and applications
– Support and track fundraising opportunities promotes financial sustainability
– Through user enablement of Salesfive, ideas can also be implemented by the ReDI School itself
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