The cloud that offers what customers expect in the digital era.
The service experience for the digital generation
Are you trying to keep track of different service requests across a wide variety of channels? With Service Cloud, this is not a challenge you can't overcome. You can find all the customer information in real time on the agent console, ensuring a seamless and intelligent service.
Salesforce's Service Cloud is able to deliver on the promise of Salesforce CRM technology and guarantee you a 360-degree view of your customers.
A unique service - the solution for everyone
Seamless Customer Service
Never miss a ticket again: An intelligent ticket system helps you assign requests to the appropriate employees.
Personalized customer service
Do you want to give your customers a feeling of security? The Service Cloud is the solution: enable your customers to contact you at any time.
Self-Service Help Desk
With one tool, keep everyone happy: With the self-service help desk, you can relieve employees and increase customer satisfaction.
Service Cloud as a sales booster
Unbeatable together: When sales and service mesh, the result is satisfied and loyal customers.
Get an overview of every customer interaction on all channels in chronological order. Updates keep you in the loop.
Knowledge is power
Always the right answer at hand: The cloud-based knowledge database enables you to advise your customers optimally and in real time.
Do you want to convince your customers in the long term?
We'll be happy to advise you on all your options with the right cloud.