Salesforce Non-Profit - improving the world with digitization

The tool for NGOs & NPOs

Salesforce's Nonprofit Cloud connects fundraising, project management, marketing, and engagement for you. With this tool, you have the advantage of mapping your donation management, strengthening your relationship with your supporters, automating donation journeys from pledge to payment, managing volunteers, and ensuring seamless connectivity of fundraising, project management, and marketing.

With a single source of information about your data, you can deliver better programs and connect with your supporters, beneficiaries, and partners. Use the Nonprofit Cloud to make the world a better place!

Donation management with the Sales Cloud

If you want to use Sales Cloud as a nonprofit organization, it is best to do so as part of the NPSP (Nonprofit Success Pack, more information about the program below). Increase your productivity, thanks to a perfect all-round view of all data and information. Also, always customize reports accurately and individually for your donors or projects, with simple drag-and-drop configuration.

You can also automate the processing of donations - including payment and acknowledgement processes. This will make your supporters happy and increase your efficiency at the same time.

How to inspire your donors

As an NPO and NGO, you count on support through donations. That's why you need to be well connected with your donors. The Marketing Cloud supports you in placing campaigns in an even more targeted manner and in making every interaction a personal moment. Features range from personalized newsletters to social media activities.

So get in direct contact with your supporters. And start creating personalized email marketing campaigns with Marketing Cloud! Reach people on a personal level and get them excited about your organization.

Salesforce's nonprofit CRM solutions are hands-free! They give you a centralized view of your interactions with supporters, members, volunteers, and partners. With Salesforce Clouds, you can get to know the different parties even better, listen to them, and launch new campaigns to promote the projects. Salesfive's industry expertise gets you exactly where you need to be: Close to your vision! Salesforce by Salesfive means agility, efficiency, increased reach and much more for NGOs and NPOs!

A CRM system like Salesforce is suitable for any size of organization - whether you're a startup organization just getting started, or you already have many employees and volunteers working for you and you're international. With scalable and extensible capabilities, growth with Salesforce is possible for any size organization. The implementation makes scaling possible in any direction due to the clear database and automations. All departments and employees are networked and can work together efficiently and transparently.

Payment data for donations, standing orders for certain projects, large donations from partners: All this data is highly sensitive and must be protected. Set new standards with data protection that you and your supporters can trust. As a cloud-based CRM solution, Salesforce protects all data from the start with encryption and centralized storage locations, as well as numerous backups and backups. Thanks to encryption, data cannot be accessed and you can work with Salesforce with peace of mind. If you would like additional encryption of your data streams, we can implement Salesforce Shield for you. If an internal backend or other systems are integrated, we ensure secure data exchange with additional encryption.

It all starts with getting started with the Nonprofit Cloud. The foundation for this is the Nonprofit Success Pack (NPSP). The NPSP is a cloud-based application based on an industry-standard data architecture, supplemented by ready-made components for dealing with members and donors. This solution is made for you! In addition, we recommend the Community Cloud as an exchange platform, Tableau CRM to identify opportunities early on, Social Studio to transparently report on your projects anytime and anywhere, and the Marketing Cloud to inspire (future) donors about your organization on a personal level!

As a digitization partner, we take over the custom-fit integration into your system landscape for you. We are not only at your disposal with our Salesforce know-how, but also accompany you from the planning of the digitization and CRM strategy to the introduction and the final Salesforce training. In doing so, we not only take care of the technical component, but also enable an optimal changeover to Salesforce thanks to targeted change management and Salesforce training.