With our Salesforce Supplier Relationship Management module, you keep track of all your players.
Bring your suppliers and partners together in one central cloud-based portal. Our Supplier Relationship Management (SRM) module provides you with an end-to-end solution to manage all activities along the value chain. In the SRM portal, your suppliers can fill out forms, create service tickets, process requests and orders, and view information such as invoicing or contract details. In addition, the SRM portal offers numerous extension options, such as the integration of a knowledge portal or the linking of goods and value flows from your ERP system. The personalization possibilities are limitless, take the 1st step!
5 Reasons Why
Reduction of additional work due to automations
Faster exchange between departments
All players united in one portal, which ensures clarity & transparency
Various evaluation options
Extension options such as integration of the knowledge database or value streams
Discover all functions
Your suppliers can use the SRM portal to view their orders, track the status, and retrieve relevant information about the orders. At the same time, they can create and edit quotations and send them directly to you as the client.
The SRM portal enables centralized collection and management of supplier, contract, purchase order, and invoice information in a single platform. Through custom views, reports, and dashboards, suppliers can visualize and analyze their data and track key metrics.
Our SRM portal provides a centralized location for capturing, tracking, and processing support tickets from your suppliers. You can categorize incoming tickets, prioritize them, add notes and files, and track status and escalation levels.
The module allows you to group all your suppliers' support tickets by status. This way, you always keep track of all open, in-progress and closed tickets.
Thanks to the dashboard function, you get a comprehensive insight into all relevant supplier data. These include a graphical overview of all tenders, evaluations of supplier performance, and analyses of ticket processing. With these valuable evaluations, you can uncover bottlenecks, identify optimization potential, and ultimately significantly increase the performance of your supply chains.
Within the self-registration process, your suppliers can create a company account in a quick and easy way. After successful registration, the pre-configured welcome journey is automatically initiated.
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