Strong through the digitalization of logistics
For a digital supply chain: personalized and intelligent service, anytime, anywhere.
Armed for any crisis
Global crises have forced the transport & logistics industry to rethink. Many companies have had to reduce their transport costs, either by limiting the number of carriers or by resorting to more cost-effective offers.
Often at the expense of customer satisfaction, as deliveries were delayed. The pressure in this area is growing all the time.
However, the pandemic has also shown how essential it is to be able to react flexibly and quickly.
That's where Salesforce comes in. With Salesforce, you can build intuitive applications and apps yourself that let your customers, partners, and distributors manage and track shipments quickly and seamlessly. At the same time, your internal teams work much more efficiently and quickly using smart apps that streamline and automate processes.
Our solutions - made for you.
Be able to respond to customer requirements
Take your logistics innovations to a whole new level and create a connected and efficient future with the help of digital media.
Optimization of the logistics chain
Leverage data from networked endpoints, locations, assets in transit, and your customers to gain key insights and take immediate action.
Digital supply chain
Provide smart, personalized service to your customers wherever they are and enable them to access key contracts and credentials themselves in one central location.
This is how the digital transformation is bound to work
We get you into the cloud - whether Salesforce beginner or advanced: together we will find the best solution for your company. Digital architecture, tailor-made to defy the challenges of the logistics industry.
Sell smart and fast
Offer your customers a comprehensive experience and keep track of your sales team. Get real-time data and generate leads faster than before!
An intelligent sales tool for transport & logistics companies. The Sales Cloud enables you to efficiently acquire customers, generate quotes, lead management and customer retention.
Full control over your sales growth
A seamless CPQ (Configure, Price, Quote) process generates sales faster. Make shopping an experience for your customers. And discover new ways to grow - without the hassle.
Product variants, prices, discounts, guarantees and currencies are stored. Contracts contain electronic signature options. Documents look consistent and can also be checked more efficiently via the system.
Respond proactively to change
Now it's time to stop manual tasks in marketing and sales - focus on accelerating the sales cycle. Your marketing teams - supported by artificial intelligence and analytics - can translate insights into the right strategies for customer acquisition and customer service.
Gain a competitive edge
Impress customers with exceptional customer service, create long-term customer relationships, and match everyone with the right service rep! With the complete suite of B2B marketing automation tools, you can connect with your customers in a whole new way, generate more high-quality leads, and help sales close more deals.
For better service on site
Your sales representatives are always on the road somewhere visiting customers. This creates challenges in terms of flexibility and collaboration. The solution is Field Service, the technical field service support solution from the leader in customer service. Easily customize the Lightning Platform by adding and integrating applications.
As individual as your customers: Our Salesforce modules for your needs
Your contact for transport & logistics
Senior Manager Consulting | Lead Hub North
Our successes in transport & logistics
We are team players and approach projects with experience and an open mind. Our goal is the best result.
Your direct path to the digital logistics company
Together from the start: We accompany you from the start to the finish of the digitization journey.
You have questions - we have the answers
We are aware that digitization processes are complex. That is why we have summarized the most frequently asked questions for you.
A CRM system like Salesforce is suitable for any size of company. Thanks to the scalable and expandable functions, growth with Salesforce is possible for any size of company. An introduction at start-ups helps to scale thanks to the clear database and automations. For medium-sized businesses and corporations, digitization with Salesforce offers the advantage that all departments are networked in one cloud and can thus work together efficiently and transparently. There is a suitable solution for every company size and every need.
Networked departments and collaboration in one system - Salesforce as the basis for a professional, digital infrastructure. Product, customer, partner and machine data are networked and serve as a central database. This gives you a 360-degree view of your customers, partners, suppliers and your entire supply chain. Digitization in service gives you a sustainable competitive advantage, as you save time and resources, increase efficiency through automation and improve customer satisfaction in the long term.
As a cloud-based solution, Salesforce already offers numerous native customization options. As a Salesforce Boutique Partner, we know the industry-specific challenges and, with expertise in the logistics industry, can adapt your Salesforce system to your needs. Using Salesforce or Custom Development, we will further develop the system as you need it. We also solve the connection of your ERP or business software with our developers.
The integration of Salesforce to an ERP system such as SAP or even to a self-developed software can be implemented with two possibilities. On the one hand, we use existing API solutions from our partners. If this is not possible, our in-house development team develops the interface itself and thus creates a smooth data exchange between the systems. You can determine which data and how the transfer is carried out.
Salesforce, as a cloud-based CRM solution, protects your data from the start with encryption and centralized locations, as well as numerous backups and backups. Thanks to encryption, data cannot be accessed and you can work with Salesforce with peace of mind. If you want additional encryption for your data streams, you can implement Salesforce Shield.
Is your interest in digital CRM solutions for the logistics industry piqued? Our team is ready.