Success Story

Digitization of Sales & Service at GermanPersonnel

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Overview in 30 seconds


About the project

Recording and tracking of all customer interactions and perfect mapping of sales processes by implementing and merging Service Cloud and Sales Cloud.



  • Structured data sources and processes in the CRM system

  • Replacement of the previous CRM system with a scalable system


Customer benefits

  • Increased efficiency through an all-round view of the customer thanks to a uniform database

  • Manual data entry replaced by automation of service processes and ticket system

About the project

Why Salesforce & Salesfive

GermanPersonnel e-search GmbH stands for performance-based recruiting via target group-relevant and high-reach media channels.

Since September 2019, our project team has been working with GermanPersonnel on a replacement of the previous CRM system. Our service consists not only in the implementation, but also in the joint optimization of the processes.

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Salesforce by Salesfive: Our solution

  • Implementation of the Sales Cloud and Service Cloud

  • Restructuring of data sources Joint optimization of processes

  • Creation of a uniform database in one system

The advantages for GermanPersonnel:

  • Unified database with structured data in a holistic system

  • Increasing customer satisfaction through

  • Process optimization and automation thanks to Sales and Service Cloud

  • "Single Source of Truth" solution for all customer issues

That's what GermanPersonnel says:

Salesfive's custom solution allows us to work faster and more efficiently. Our data is in one place and we have the perfect 360-degree view we were looking for.

Success stories start at this point

Would you like to build on the success of GermanPersonnel? Then let's talk!