MyDays: Streamlining purchasing and sales processes
Overview in 30 seconds
About the project
Harmonization of the processes and database of mydays and Jochen Schweizer on one platform. Partner and customer data from both brands in one central system led to a significant streamlining of purchasing and sales processes.
Requirements
Joint CRM system for the merge of mydays and Jochen Schweizer
Standardization and unification of processes
Digitization of contracting
Customer benefits
Two companies, the same partners: 360-degree view of all partners and customers in one system
Clear mapping of purchasing and sales processes on a central platform
Why Salesforce & Salesfive
With mydays, experiences of all kinds can be given as gifts – from mystery dinners to romantic weekends. The company stands for inspiration, gift, experience and memory.
As part of the merge of Jochen Schweizer and mydays, there was a need to unite the processes of both brands in a central system. With expertise in process optimization and technical consulting, Salesfive developed the corresponding architecture.
Salesforce by Salesfive: Our solution
Implementation of the Sales Cloud
Integration of the Conga Composer documentation tool for automating manual document generation
Support in the further development of the interface to the store system
Unique Salesforce architecture that ensures the merging of the processes of both brands
The advantages for mydays:
Streamlined purchasing process through a merged experience partner base
Standardized processes for managing two brands under one roof
Created more efficiency in experiential shopping and incentive distribution
That's what mydays says:
Salesfive managed a mammoth task for us. Uniting two major brands in one system that makes our employees' work easier and at the same time increases their efficiency – that's exactly how we envisioned the project result!
Success stories start at this point
Would you like to build on the success of MyDays? Then let's talk!
