Hotel & Hospitality

Digitization in the hotel industry – for the perfect customer experience

Provide an excellent customer experience at all times. Stand out from the competition thanks to networking across all channels.

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Challenges for the hotel & hospitality industry

Far-reaching transformation – no problem with Salesfive

The hotel and hospitality industry has had a tough time in recent years. From far-reaching restrictions and strict hygiene requirements to a complete standstill, the challenges have been greater than ever. But the industry is picking up steam again. Right now, you can score points with customers and partners.

Networking is the key – this means an individual and personalized customer experience at all times. Know your customers' wants and needs in advance and make personalized suggestions and recommendations based on them. The goal: top ratings and long-term customer loyalty.

Agility and innovation are in demand. Serve different communication channels within a single platform – from phone and email to live chats and communities. Booking management, changes and possible queries are preferably handled via app.

The solution strategy

Smart strategies tailored to your industry

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360-degree view of your customers

With the leading CRM platform, you have all important customer data at a glance. Every employee gets exactly the overview they need and can send the right offers at the right time.

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Excellent Customer Experience

Provide your customers with mobile apps and tools to manage accounts and bookings and update their profile. Always send the right message at the right time and pick up your customers on an emotional level as well.

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Connection of your desired system

Let your systems and data work together for connectivity across all systems. We link your desired systems with Salesforce – whether ERP system, app or backend.

With the hotel industry to the Cloud

These Cloud Solutions will get you through digital transformation

We take you to the Cloud: together we find the best solution for your business. Digital architecture, tailor-made to defy the challenges of the industry.

Your contact for hotel & hospitality industry

Christina Neumüller
Solution Architect

Portraitfoto von Christina Neumüller

Our successes in the hotel & hospitality industry

We are team players and approach projects with experience and an open mind. Our goal is the best result.

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Everything from one source with one partner

Digitize hotel & hospitality industry

Together from the start: We accompany you from the start to the finish of the digitization journey.

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What you always wanted to know

You have questions – we have the answers

We are aware that digitization processes are complex. That is why we have summarized the most frequently asked questions for you.

Ready for the digital transformation?

Contact us

Is your interest in digital CRM solutions for the hospitality industry awakened? Our team is ready.