Successful digitization in sales & service

Are you a manufacturing company that is not yet reaping the benefits of a CRM system but is ready for digital transformation? Our mission is to provide you with the tools for successful digitalization in the manufacturing industry.

Register using the form on the right and receive in-depth insights into Salesforce from our experts. We will present tried-and-tested best practice examples from the manufacturing industry and guide you through the entire customer journey using a real case study - from initial prospect contact to after-sales service. The focus is not only on sales and service processes, but also on the various possibilities for reporting and dashboards. We also shed light on internal and external communication, especially through the integration of Microsoft Office. Furthermore, we explain the processes of quotation generation in Salesforce, supported by ERP integration, as well as the efficient management of customer projects.

Who is the on-demand webinar designed for?

The content is aimed at specialists and managers in the manufacturing industry from the areas of IT and CRM, management, sales and service.

This is why you should attend:

1. Digital expertise: Learn from our Salesforce experts how to successfully start digitization in the manufacturing industry.

2. Practical insights: In the online seminar, you will gain practical insights into the processes with a CRM system, which will enable you to apply the concepts you have learned directly in your company.

3. Best Practices: Inspired by successful industry examples, take your business to the next level.

4. Concrete approaches to solutions: We work together to find solutions to typical challenges in the manufacturing industry and show how Salesforce as a CRM system plays a central role in overcoming these challenges.